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McCloskey 20th Annual Southern African Coal Conference

Join McCloskey for the 20th Annual Southern African Coal Conference on 29-31 January 2025 in Cape Town, South Africa highlighting South Africa’s coal industry as they face a new political landscape, with a coalition government now in charge of deciding its future.

Your attendance at this event is more critical than ever as South Africa’s coal industry faces a new political landscape, with a coalition government now in charge of deciding its future. President Ramaphosa faces the difficult task of finding the right balance between long-term energy security and a just energy transition – this is one of the most crucial times for his presidency since taking office in 2018.

Now in its 20th year, this industry-leading event brings together government officials, mining executives and market experts to learn and plan for 2025 and beyond – this is truly a “can’t miss” event for anyone involved in the global coal marketplace.

Find out more, here: https://www.opisnet.com/southern-african-coal-conference/

Plastics SA releases latest polymer consumption and recycling figures

Plastics SA – the umbrella body representing the local plastics industry – has released its latest survey results on polymer consumption and recycling figures for the year ending 2023. This year’s report shows significant strides in the recycling sector, whilst highlighting the importance of continued investment in infrastructure and education.

The annual survey, conducted through personal interviews and completed surveys, reported that 295 recycling operations were recorded in South Africa at the end of 2023. Of these, 40% processed post-consumer materials, granulating, washing, and pelletising them. However, only a portion of these recyclers can successfully process landfill-sourced material due to the high capital investment required for proper wash plants, feasible only for larger operations.

Notably, 6.2% of the 273 recycling operations from 2022 ceased operation, while 39 new companies were recorded, indicating both challenges and opportunities within the sector.

Virgin consumption by application

“Strengthening competition within the South African plastics industry can have a profound impact on the recovery of the broader manufacturing sector. Plastics are integral to supply chains across healthcare, energy, aerospace, automotive, maritime, construction, electronics, and packaging. This multi-sector dependency makes the plastics industry’s contributions vital. In 2023, the sector accounted for 1.8 % of South Africa’s GDP and 15.8 % of Manufacturing GDP, highlighting its critical role,” says Anton Hanekom, Executive Director of Plastics SA.

Plastics are integral to supply chains across healthcare, energy, aerospace, automotive, maritime, construction, electronics, and packaging.

Although South Africa’s plastics industry is relatively small on a global scale, representing less than 0.4% of global production, it remains the largest in Sub-Saharan Africa. In 2023, 1,568 kt of virgin polymer were used in the production of plastics across a variety of industries. The packaging sector dominated consumption at 48.2 %, followed by building and construction (12.5 %), agriculture (9.4 %), electronics (6.4 %), and the automotive industry (6.3 %).

The circular economy of plastics

Recycling growth and challenges

Recycling continues to be a dynamic area within the plastics industry. An impressive 431,800 tons of plastics were recycled in 2023, up from 368,800 tons in 2022. This resulted in an input recycling or collection rate of 52 %, a significant increase from 42.9 % the previous year. The output recycling rate also rose, reaching 27.5 % from 22.9 % in 2022.

These figures position South Africa as a leader in mechanical plastics recycling, outperforming many developed nations in mechanical recycling thin polyethylene films and contaminated post-consumer plastics.

An impressive 431,800 tons of plastics were recycled in 2023, up from 368,800 tons in 2022.

Despite these successes, there are still significant quantities of recyclable plastic waste ending up in landfills. Increasing both the quantity and quality of recycled plastics is crucial to driving the circularity of the plastics industry.

Recyclate markets: Local markets for 415 800 tons of recyclate

Employment and economic impact

The recycling sector remains a critical source of employment, particularly within the informal economy. In 2023, an estimated 95,900 income generating opportunities were sustained, including waste pickers and smaller entrepreneurial collectors. The industry contributed over R4.7 billion to the supply chain, including the informal sector, for collecting 671,200 tons for recycling.

International and local policy concerns

As the world prepares for the INC-5 meeting in Busan, South Korea, Plastics SA has expressed concerns over global moves to regulate Chemicals of Concern (CoC) through a standardized list. Hanekom emphasised that while the industry supports efforts to curb plastic pollution, it opposes blanket regulations and lists of CoCs, advocating for a more flexible, risk-based approach that considers local socio-economic conditions. He warned that such lists could have a detrimental effect on South Africa’s economy and its burgeoning plastics recycling industry.

Formal and informal jobs
Tonnages recycled

Commitment to Circular Economy

Plastics SA reaffirmed its commitment to supporting a circular economy, urging the design of products with recyclability in mind and the development of collection and recycling systems that allow for the highest quality recyclate. The organisation is also pushing for international treaties that promote sustainable product design and public-private partnerships to boost waste management and recycling efforts.

Conclusion

“South Africa’s plastics industry continues to be a vital contributor to the Sub-Saharan economy, playing a significant role in the country’s sustainable development and the global fight against plastic pollution. The latest data highlights a thriving plastics recycling sector, with rising recycling rates and decreasing reliance on fossil fuels. This progress reflects growing awareness and support for recycling, driven in part by the efforts of Producer Responsibility Organisations (PROs).

“These positive trends are encouraging as we approach the INC-5 negotiations later this year. We applaud our raw material producers, converters, recyclers, product designers, brand owners, and consumers who are collectively advancing South Africa’s recycling industry and achieving these notable milestones. Although there is still ample potential for further growth, we celebrate the active participation of all stakeholders in building a robust, sustainable recycling industry,” Hanekom concludes.

For more information, visit www.plasticsinfo.co.za

Excitement is mounting as eThekwini prepares to host the South Regional Business Fair

Excitement is mounting as plans fall into place as the City prepares to host the South Regional Durban Business Fair (DBF) at the KwaMnyandu Shopping Centre in uMlazi from 25 to 27 October.

Themed ‘Regional Fairs – back to promoting township businesses and economies’, the South Regional DBF is the first of several decentralised DBF programmes that will be held in various parts of the City.

Around 130 ward-based businesses from the south region responded to the exhibitor registration call which closed on 30 September. These businesses will be showcasing their products during the three-day exhibition, interacting with thousands of potential buyers attending the Fair.

Business Indaba

Over and above the exhibition, the South Regional DBF has an array of empowerment activities including a two-day Business Indaba to empower businesses.

The main topics of focus of the Business Indaba will be on co-operatives and construction development. The Fair will also include Flavours of Durban, where local chefs will take turns in the kitchen to show off their culinary skills. Also featured is the Durban Film Office segment where production companies will share intellectual property and contractual agreement information with emerging film and television businesses during a panel discussion titled ‘Understanding the film and TV business’.

The International Pavilion will focus on providing information about global relations and will feature delegates from the Junior Chamber International and the Pan African Chamber of Commerce, who will be giving information about their Durban branch launching this year.

A Kiddiepreneur corner is also on the list of verticals at the Fair to ensure an entrepreneurial seed is planted at a young age.

For enquiries regarding the South Regional Fair call 031 266 9938.

Find business opportunities in eThekwini/Durban

Nine easy steps to a greener business

For every conscious step that a business takes to become environmentally more sustainable, the positive impact is so much broader than the business itself. Environmental awareness and habits practised in the workplace are likely to spread to the households of the workers, says René Botha, Regional Investment Manager at Business Partners Limited. This makes the community of business owners one of the most important constituencies of the environmental movement.

Earth Day, celebrated globally for over half a century, is a good starting point for business owners who want to take their first step towards sustainability, or for those who want to consolidate their progress.

Becoming sustainable need not be an all or nothing affair, says Botha. It is a process that all business owners will have to go through along with the rest of society. She offers the following nine easy steps that business owners can implement on the journey towards greener, more sustainable business operations:

1. End single-use plastics

Find alternatives for all the single-use plastic that your business consumes. “If you stock your board or staff-room with bottled water, consider replacing it with a water dispenser and glass carafe. Similarly, plastic cutlery and food containers can be replaced with wood, paper or glass. If your raw materials come in single-use plastic containers or wrapping, discuss reusable systems with your suppliers,” she says.

2. Package in paper, wood and glass

The public is increasingly coming to expect the items they buy to be packaged in paper, wood or glass rather than plastic. It’s reusable and biodegradable. As Botha asserts, “Even if you have to use a lot of plastic in your manufacturing processes or your packaging, consider using some of the many biodegradable plastics that are becoming available, and look for ways to reduce the amount of plastic used.”

3. Start a recycling system for your business 

Once your staff know to separate the different types of waste, it is very easy to maintain, and soon it becomes a habit they will all take home with them.

Recycling produces winners. If businesses recycle efficiently, income streams can be created for waste pickers and collection depots. A winner in the national Petco awards, which recognise inspiring work within the collection and recycling value chain, was GreenWay Africa, in partnership with Heineken for Project Vuselela in the Durban area. Credit: Petco

4. Combine sustainability with team building

In Botha’s opinion, you can kill two birds with one stone by structuring the greening of your business with team-building exercises. “Let your staff members compete to see which team can use the least plastic, save the most energy, or reduce their waste most. Taking your staff out for a beach or veld clean-up can be a great team-building exercise. These can be planned to coincide with global initiatives such as Earth Day or Plastic-free July.”

5. Go solar

As the price of solar equipment falls, the case for installing a solar system for your business is becoming more and more compelling. The latest estimates show that a solar system can pay for itself in as little as six years. “Initiatives such as Business Partners Ltd’s Energy Fund, which provides finance of between R250 000 and R2-million to businesses to install alternative energy sources, make it even easier to go solar,” Botha says.

6. Reduce your power consumption

Small changes in your business can make a big difference to your power consumption, including changing your lights to LED, switching off unused lights and equipment, boiling only the amount of water you need and removing unused chargers and power cords from the wall plugs are good ways to start. And once these habits are instilled in your staff members, they are sure to do the same in their homes.

7. Use energy-efficient machines

According to Botha, it’s important to keep an eye out for more energy-efficient alternative machinery, from office equipment to furnaces, that regularly come to the market in nearly every industry. “Not only does it make your business greener, but it is sure to give you a competitive edge.”

8. Insulate your building

It costs a bit in the beginning, but over time you will save a lot in energy usage by making sure your premises are well insulated. Consider the guidelines in Business Partners Limited’s Green Building initiative, through which business owners can earn a rebate on their financing costs if the premises which they buy, build or retrofit qualify as a green building.

9. Become water-wise

As Botha concludes, “With plastics and electricity, there are many ways in which a business can reduce its use of water. Teach your staff to report leaks and stop dripping taps. Harvesting rainwater is relatively inexpensive and helps to preserve this precious resource.” 

Education with heart

Octomate delivers well-prepared, user-friendly, well-compiled and simplified learner guides and assessment tools. The guides have been prepared and checked by subject matter experts.

Registered subject matter experts deliver our programmes. These facilitators are experienced, energetic and inspired academics.

Octomate prides itself on its well-motivated staff, experienced personnel and facilitators who have the interests of the learners at heart. Our administrators are well-equipped to deliver efficient advice in insurance training. Our interactions are underpinned by quality training materials, efficient delivery, effective administration and well-trained personnel.

The essence of skills development is in equipping a person to become better, see opportunities, meet the needs of the community and proactively promote social and economic growth. We use the best assessment tools that help the students face any challenge that confronts them in the workplace, remain confident and motivated and produce a solution. Octomate supports excellence, professionalism, growth, love and respect for all.

Our values

  • Distinction. We are separated from the rest. We pull our partners to the arena of distinction. We are agents of affirmative change.
  • Excellence. Every action is motivated by the brilliance and supremacy in providing quality service to our clientele.
  • Passion. We are determined to witness the growth and great influence in our processes and relations that promote skills development, through our strong desire for development.
  • Innovation. We influence revolution and modernisation which reflects goodwill, charm, favour and beauty to our clients and stakeholders.
  • Leadership. We operate in a non-discriminatory environment concerning ethnicity, gender, age, disability, social class and race.
  • Opportunity. The needs around us are our opportunities. We can meet and exceed the expectations of our clients.
  • Progress. We move our stakeholders a step forward.

Octomate prides itself on its well-motivated staff, experienced personnel and facilitators who have the interests of the learners at heart.

What we do

  • In-depth training experience.
  • Knowledgeable and experienced facilitators.
  • Simplified, current, tried-and-tested training materials.
  • Tailor-made flexible programmes.
  • High pass rate capacity for nationwide delivery.
  • Complimentary learner support services.

 

Our programmes

School of Banking, Insurance and Finance
  • NC: Wealth Management NQF Level 5
  • FETC: Wealth Management NQF Level 4
  • FETC: Short-Term Insurance NQF Level 4
  • NC: Short-Term Insurance NQF Level 5
  • FETC: Long-Term Insurance NQF Level 4
  • FETC: Retail Insurance NQF Level 4
  • OC: Insurance Agent – Insurance Underwriter NQF Level 5
  • NC: Banking NQF Level 3
  • NC: Banking NQF Level 4
  • FETC: Banking NQF Level 4
  • FETC: Micro Finance NQF Level 3
  • NC: Micro Finance NQF Level 3
  • NC: Banking Services Advice NQF Level 5
  • NC: Financial Markets and Instruments NQF Level 6
  • NC: Generic Management NQF Level 5
Regulatory examinations
  • RE1
  • RE3
  • RE5
Class of Business (COB)
  • Continuous Professional Development (CPD)
School of Services and Governance
  • FETC: Project Management NQF Level 4
  • FETC: Generic Management NQF Level 4
  • NC: Management NQF Level 3
  • NC: New Venture Creation (SMME) NQF Level 2
School of Agriculture
  • NC: Plant Production NQF Level 2
  • NC: Agri Trade Process NQF Level 2
  • NC: Animal Production NQF Level 3
  • NC: Mixed Farming Systems NQF Level 1
  • NC: Mixed Farming Systems NQF Level 2
School of ICT
  • NC: Business Analysis NQF Level 6
  • NC: Information and Communications Technology (ICT) Software Testing NQF Level 5
  • NC: Information Technology (Systems Development) NQF Level 5
  • NC: Business Analysis Support Practice NQF Level 5
  • FETC: Information Technology: Systems Development NQF Level 4
AT (SA)
  • Certificate: Accounting Technician NQF Level 3
  • FETC: Accounting Technician NQF Level 4
  • Certificate: Accounting NQF Level 5
  • Certificate Accounting Technician: Public Sector NQF Level
  • FETC: Accounting Technician: Public Sector NQF Level 4
  • Certificate: Accounting Public Sector NQF Level 5
  • Certificate: Local Government Accounting NQF Level 3
  • FETC: Local Government Accounting NQF Level 4

Enrol with us

  • Visit us online: www.octomate.co.za
  • Physical address: 61A George Road, Glen Austin Midrand, Gauteng, 1685 South Africa
Contact us

+27 11 238 7095 | info@octomate.co.za | +27 81 463 5337

Octomate is accredited with INSETA (Accreditation Number 130220), Services Seta (Accreditation Number: 13131), QCTO (Accreditation Number: SDP1220/17/00326), LGSETA (LGRS Accreditation-1002-211138242), MICT SETA (LPA/2020/03/326), BANKSETA (BANK-Octom210224), Services SETA (1313107-QCTO/SD) and AAT (ORG20199250) a recognised CPD provider with the FPI: Number 160322.

Introduction to PV GreenCard Turbo: Fast track to PV GreenCard

With South Africa’s renewable energy sector facing increased scrutiny from the Competition Commission, there’s a growing call for more stringent regulations to ensure quality and safety. In this evolving landscape, certifications like SAPVIA’s PV GreenCard are more essential than ever.

If you’re a solar installer looking to fast-track your certification and stay ahead in the competitive solar industry, join us for a free webinar on our new option for experienced solar installers that could be the game-changer for your career!

What is the PV GreenCard?

The PV GreenCard certification not only ensures compliance with industry standards but also meets the upcoming regulatory demands anticipated in South Africa’s solar sector. As solar energy becomes more regulated, this certification will serve as your safeguard, ensuring you’re aligned with both industry best practices and legal requirements.

PV GreenCard certification is a professional benchmark that:
  • Ensures quality assurance in your installations
  • Provides industry recognition to stand out from the competition
  • Assures regulatory compliance to avoid any legal setbacks
  • Advances your career, making you eligible for larger, more complex projects

If you’re serious about a long-term career in solar energy, being qualified to issue PV GreenCards for your PV systems is non-negotiable, especially as the sector braces for more regulation.

Introducing the PV GreenCard Turbo Course

With tighter regulations on the horizon, time is of the essence for experienced installers looking to sharpen their skills and achieve certification quickly. That’s where the PV GreenCard Turbo Course comes in—a fast-track solution that maintains high standards.

Our one-week package is designed for seasoned installers preparing for the SAPVIA PV GreenCard Assessment. Over 3 days, you’ll cover essential solar theory to stay up to date with the latest industry standards. The final 2 days are dedicated to the assessment. This course ensures you’re fully prepared and working according to the manual.

At just R13,500 ex VAT for 5 days, this is a significant saving of nearly R6,000 compared to the traditional 5-day training and separate assessment.

By attending this course, you’ll:
  • Boost your credibility in the solar industry
  • Qualify to work on projects that meet both regulatory and financial institution requirements
  • Be equipped to tackle assessments with confidence, having refreshed your practical and theoretical knowledge

What to Expect in Our Webinar

In our upcoming webinar, we’ll delve into the PV GreenCard and how the Turbo Course can expedite your certification.

Topics include:
  • What is the PV GreenCard? Understand its significance in the solar industry.
  • Why you need to be certified. Learn the career and project benefits of certification.
  • Course breakdown. Discover what topics are covered in the theory part of the course.
  • Practical day importance. Find out why hands-on experience prepares you for the final assessment.
  • Certification process. Get the full details on the assessment and how long it will take to receive your certification.

Amanda Dzhivani, COO of GREEN Solar Academy, emphasizes:
“With growing regulatory scrutiny in South Africa’s renewable energy market, having the right qualifications is more important than ever. The PV GreenCard Turbo Course not only prepares installers for the certification but ensures they meet the high standards expected by industry bodies and regulators alike.”

Don’t miss this opportunity to stay competitive in the solar energy market and streamline your path to certification!

Register Now!

Take the first step towards advancing your solar career by signing up for our PV GreenCard Turbo Webinar. Spaces are limited, so secure your spot today!

Thursday 10 October, 4pm
FREE

Register Here
More info: www.solar-training.org

Why customer experience is now considered the number one differentiator

Customers do not base their decisions on price alone. [Credit: Freepik]

By Nathalie Schooling, CEO of nlightencx.

Businesses and brands work extremely hard at differentiating themselves from their competitors – with good reason. You create loyalty, establish credibility and enhance your market status, among other things.

Some businesses do it very well and truly cement their place in the hearts and minds of their target market. Think of Nando’s with its playful, cheeky and often daring advertising campaigns. Or Coke’s iconic, consistent and near-ubiquitous imagery that portrays an aspirational lifestyle.

Trader Joe’s, a popular US grocery chain, relies not on big ad budgets, but on being informal and super-friendly. Staff are always smiling and do random acts of kindness, such as handing out balloons to children in the store. Signs advertising special deals are handwritten, funky and say things like “Our chicken tenderloins are as tender as a Lionel Richie ballad”.

Price is a differentiator too. “Cheapest prices in town” slogans turn up everywhere. The problem with that strategy is that, as soon as a competitor undercuts you, your point of differentiation is lost unless you go lower. And so it goes… until you’re bankrupt.

Product excellence is a better differentiator. Just ask Apple. The drawback, though, is that you’re only as good as your latest product. If someone out-innovates you, your advantage disappears unless you can, in turn, out-innovate them with a new product. It’s an expensive and never-ending technology race.

Similarly, if a competitor replicates your product and sells it at a lower price (did anyone say “China”?), you may be in trouble.

Customer experience emerges as the biggest differentiator

But while all of the above strategies can be a differentiator for your company or brand, either alone or in combination, there’s a new and rapidly evolving world out there. Customers, whether in B2B or B2C, now have different attitudes, motivations and expectations than just a few short years ago.

Nathalie Schooling, CEO of nlightencx

Time and again, research by credible organisations like PwC, Gartner and Salesforce is showing that customer experience (or CX if you prefer) has emerged as the most important differentiator.

PwC, in a research article created for its Consumer Intelligence Series, notes that “Good customer experience leaves people feeling heard and appreciated. It minimises friction, maximises efficiency and maintains a human element.” Emphasises PwC: “Experience is everything. Get it right.”

Gartner, the global technological research and consulting firm, highlights the value of CX in one of the key findings of its “Creating a High-Impact Customer Experience Strategy” report, noting that “CX drives over two-thirds of customer loyalty, outperforming brand and price combined”.

Salesforce, an international customer relationship management software company, published a 29-country study in 2022 entitled “State of the Connected Customer”, which found that almost 90% of respondents believed the experience a company provides is as important as its products or services.

CX in the South African context

“Ah”, you say. “But that’s in developed-world countries. South Africa is different.”

No, it’s not. In mid-2023, shortly after the release of the FNB/BER Business Confidence Index for the second quarter of the year showed that South Africans had not been as uncertain about their economic wellbeing since the third quarter of 2020, we did a snap poll among our clients at nlightencx to explore the state of the market. Surprisingly our clients, which are all businesses, reported that their customers were not basing their purchasing decisions on price alone. Instead, it was excellent customer service that was most important. Better products/services were on a par with price in order of importance.

Given the lack of economic confidence and steep price rises at that time, we wouldn’t have been surprised if people told us they were basing every purchasing decision on price.

Instead, what we found was that “it all comes down to price” was only listed by 22% of respondents to our snap poll as their decisive factor. “Great customer experience” came out tops (56%), with “better products/services” also listed by 22% of respondents.

Of course, people want a good deal, especially when they’re hurting financially. But many are also smart enough to know that “good deal” and “lowest price” are seldom the same thing.

What this tells us is that a knee-jerk strategy based on internal cost-cutting to achieve the lowest possible price point is unlikely to deliver the right results for South African businesses. Of course, people want a good deal, especially when they’re hurting financially. But many are also smart enough to know that “good deal” and “lowest price” are seldom the same thing.

The importance of retaining customers

The results of that snap poll tie in with findings from statistical long-term research conducted over two years by Professor Charlene Gerber, Head of Research at nlightencx and an Associate Professor at the University of Stellenbosch Business School. This showed a clear correlation between consistently high levels of customer satisfaction and sales, which could be up to 30% higher.

The important takeout from this is that companies which keep their existing customers happy are in a better position to grow than those who are throwing lots of money at sales and marketing efforts to get new customers. Put another way: you can increase sales by almost a third, without ever signing up a new customer. That’s significant.

Figures published in 2023 in Accountants Daily, an Australian publication, are even more bullish on this point. They indicate that 65% of a company’s new business comes from existing customers, and that loyal clients spend 67% more than new ones.

Further statistics from the publication show that the probability of selling to an existing client is 60-70%, while the probability of selling to a new prospect is only 5-20%. Similarly, existing clients are 50% more likely to try new products.

These figures shouldn’t be a surprise. If a well-cultivated CX relationship is already in place, it’s usually an easier sell. This is where cross-selling and up-selling opportunities work their magic; businesses that offer their existing customers relevant add-ons are far more likely to achieve solid growth.

In summary, if I had to give South African businesses two pieces of advice for achieving success, they would be:

    • Keeping clients is more important than getting new ones
    • Put client relationships at the centre of every action

Put simply: Have great CX!

Top tips for achieving CX success

These are my top tips for creating an excellent customer experience and building outstanding loyalty:

  • Communicate via the channels that work best for the client. Image: Mika Baumeister on Unspash
    Empathise: Consumers are uncertain and they’re hurting. Take some time to talk to your clients and understand what they are going through. See how you can adjust their plans or contracts to suit their financial situation at this time.
  • Communicate your intentions: Take this empathy and include it in all your communication so that your client knows that you are behind them.
  • Walk the walk: People will pick up on meaningless slogans and empty marketing promises and use them against you. Make meaningful and deliverable undertakings.
  • Meet your client where they are at: Communicate via the channels that work best for them, not the cheapest and easiest for you.
  • Don’t get too caught up in automated CX: Not when your customer is so vulnerable. Certainly, it’s useful, helps with quick responses 24/7 and can save time and money but remember that automated CX is easily replicated by your competitors, eroding any point of competitive difference.

Fixing municipalities and their crumbling infrastructure

By Ray Mahlaka

The seventh government administration, underpinned by a Government of National Unity of which 10 political parties are members, will focus on fixing municipalities so that they can “achieve rapid, inclusive growth”, Ramaphosa announced at the Opening of Parliament, 2024.

“Growth happens at a local level, where people live and work. Our municipalities must become both the providers of social services and facilitators of inclusive economic growth. They must work to attract investment.”

Ramaphosa said targeting municipalities and fixing them can “encourage businesses to expand and create more jobs in municipal areas. Investors are attracted to areas with reliable and modern infrastructure.”

The government has struggled to get infrastructure projects off the ground because of a lack of capacity. There have not been enough engineers and project managers in local government and provinces to initiate and manage projects. This has led to South Africa having few or no new infrastructure projects to fund or showcase to private sector investors, who also want to put money into such projects through partnerships with the government.

“Growth happens at a local level, where people live and work. Our municipalities must become both the providers of social services and facilitators of inclusive economic growth. They must work to attract investment.”

Infrastructure structural reforms – Operation Vulindlela

Ramaphosa might be successful this time in getting the government to execute infrastructure projects. The difference is that he has enlisted the help of the National Treasury, government officials in other departments and the private sector. By doing so, Ramaphosa has found refuge in Operation Vulindlela, which is targeting fixing local government on its next list of priority reforms.

Operation Vulindlela is a joint initiative between the Presidency and the National Treasury that sought to support and motivate government departments to change the fabric of the economy by implementing several pro-growth and investment reforms.

Operation Vulindlela lobbied for reforms that would reduce the cost of doing business in South Africa and promote productivity and competition by increasing the role of the private sector in all areas, including energy, telecommunications and logistics to lessen the state’s power over the economy. Since its inception in October 2020, it has notched up some wins.

After 18 years of inaction, digital spectrum was auctioned, regulatory changes were made to open up the electricity market to renewable energy sources and the backlog for water-use license applications was cleared.

Ramaphosa said the next phase of Operation Vulindlela would focus on local government and improving the delivery of basic services, mainly infrastructure projects.

“Operation Vulindlela will focus on reforming the local government system and improving the delivery of basic services and harnessing digital public infrastructure as a driver of growth and inclusion.

“It will also focus on accelerating the release of public land for social housing and redirecting our housing policy to enable people to find affordable homes in areas of their choice,” he said.

Economic growth

If Operation Vulindlela successfully reforms municipalities and the government delivers on its infrastructure promises, South Africa’s economic growth could improve over the next five years.

The Bureau for Economic Research’s model predicts that South Africa’s economy is expected to grow at a baseline average of just under 2% in the next five years. However, growth could increase to 3.5% by 2029 if Operation Vulindlela reforms are further accelerated. The biggest contributor would be investment, particularly by the private sector, as confidence rebounded.

If Operation Vulindlela successfully reforms municipalities and the government delivers on its infrastructure promises, South Africa’s economic growth could improve over the next five years.

Getting growth of more than 2% will also require South Africa to permanently end the electricity crisis and improve the rail and port network, operated by the state-owned transport group Transnet.

On energy, Ramaphosa said the government would lean on renewable energy projects to improve South Africa’s energy security profile. He said the country had a pipeline of renewable energy projects, “representing over 22 500 megawatts of new generating capacity” – enough power to electrify more than five-million homes a day.

Investments of more than R400-billion were required over the next 10 years to expand the country’s electricity infrastructure, which would then be able to transmit to the grid the electricity procured from renewable energy sources. This investment was expected to come from the private sector.

Transnet is embracing the private sector as a partner to fix its rail and port network. This is important as the ANC has long been distrustful of the private sector and pushed for policies that exerted state control over the economy.

Government focus

As part of ongoing efforts to create an enabling environment for sustainable and inclusive growth, government will continue to focus on stabilising debt and debt-service costs, investing in infrastructure, as well as continuing to support the most vulnerable households.

“Our strategy for addressing the enormous challenges of accelerating growth, creating jobs and reducing poverty relies on a clear and stable macroeconomic framework, implementing structural reforms and investing in infrastructure,” says National Treasury Director-General (DG), Duncan Pieterse.

Pieterse says National Treasury believes these elements are crucial for boosting growth, enhancing inclusivity and setting the economy on a more sustainable trajectory.

“These efforts will also generate more fiscal space by increasing revenue, enabling private sector participation, lead to more productive public spending on infrastructure and create a virtuous cycle that supports inclusive economic growth,” he says.

The DG was reflecting on South Africa’s economic landscape from the perspective of the National Treasury during the Bureau for Economic Research (BER) conference, which was held in Johannesburg in July. The BER conference delved into the rich tapestry of South Africa’s economic history, drawing from seven decades of survey data.

Since its inception, the BER has been a stalwart in providing critical primary data, economic insights and forecasts, which play a pivotal role in shaping economic discourse and policy decisions. Government intends to continue with its progress on the implementation of structural reforms to improve productivity and the competitiveness of the economy.

These reforms make it easier and cheaper for businesses to operate and invest in South Africa, employ people and support a growth in government revenue.

“Historically, we have seen strong linkages between microeconomic developments like energy provision and logistical capability and overall growth outcomes. We have witnessed declines in total factor productivity, which encompasses innovation, technological improvements and more because of these binding constraints to growth.

“To address this, our economic policy has been geared to directly tackle the microeconomic roots of the growth slowdown, particularly focusing on the drivers of productivity decline. 

“Network industries like electricity, rail and telecommunications are a primary concern, as productivity shocks within these industries have significantly impacted the rest of the economy,” Pieterse says.

Estimates suggest that around 35% of the growth slowdown from 2007 to 2021 can be attributed to these network industries or the utilities sector.

“By the end of phase I of Operation Vulindlela, 94% of reforms were either complete or progressing well. And by our estimates, these reforms have generated investment potential of R500-billion. You will all be aware of the BER’s own estimates that confirm the large impact that these reforms can have on investment and Gross Domestic Product over time.

“Unlocking investment through reforms in the electricity sector is important to end loadshedding and achieve energy security and will be the main driver of economic growth in the decade to come,” he says.

Similarly, reforms in the logistics sector, which Phase 1 of Operation Vulindlela has pioneered, will enable greater investment in the rehabilitation of the rail network as well as in rolling stock, as we implement the freight logistics roadmap that will fundamentally change our logistics sector over time.

“We have also implemented reforms in the telecommunications sector to increase network speed and quality, expand broadband access and reduce costs.

“In addition, this first phase of Operation Vulindlela has taught us new ways of working to implement reforms quickly and collaboratively with public and private actors.

“As we move into Operation Vulindlela Phase II, a second wave of reform, it is important that we maintain the momentum already developed across the five key sectors identified in the first phase to realise their full impact as well as to look into new areas that will drive growth going forward,” he says.

Investment in infrastructure

Government is also prioritising investment in infrastructure through improvements in the infrastructure pipeline, the execution of that pipeline and the financing thereof.

“Mobilising private sector resources to augment public sector capability and finances is necessary to fast track the provision of infrastructure and improve effectiveness. Government has initiated various reforms to systematically crowd-in greater private sector participation to improve spending and delivery outcome.

“Work is underway on capital budgeting reforms; strengthening institutional arrangements and governance across the ecosystem to enable the private sector to co-invest in public infrastructure,” Pieterse says.

These include the Public-Private Partnerships (PPPs) regulations, changes to the Budget Facility for Infrastructure, accelerating private sector investment in transmission as well as driving private sector partnerships in several sectors.

“Currently in the fiscal framework, planned infrastructure budgets are expected to increase at 4.9% over the medium term, driven by energy and transport. And we intend to improve on these efforts going forward,” he concludes. 

StocklogCC: Empowering job creation and skills development in the gas/air compressor industry

StocklogCC, a distinguished gas/air compressor company based in Kommetjie, stands out not only for its exceptional products and services but also for its significant impact in job creation and skills development in their neighbourhood. StocklogCC’s commitment to fostering growth in the industry is commendable, evident through its proactive initiatives that don’t just revolve around the business but extend to the prosperity of its employees and the community at large.

Job creation and skills development

StocklogCC operates with a strong emphasis on job creation and skills development, recognizing the importance of nurturing talent and empowering individuals with the necessary tools to excel in their roles. Through strategic recruitment efforts and targeted training programs, StocklogCC not only fosters a conducive work environment but also contributes to the overall economic growth of the region.

The company’s investment in skills development is a testament to its dedication to building a competent workforce. By providing continuous training opportunities, StocklogCC ensures that its employees stay abreast of the latest industry trends and technological advancements, equipping them with the expertise needed to deliver top-notch services to clients.

Importance of skills development

Skills development is crucial in today’s rapidly evolving business landscape. Companies that prioritize continuous learning and development are better positioned to adapt to market changes, improve efficiency, and maintain a competitive edge. By investing in skills development, organizations like StocklogCC not only enhance the capabilities of their employees but also contribute to long-term success and growth.

Staff training in Germany

In line with its commitment to skills development, StocklogCC recently facilitated a training program for its staff in Germany. This initiative aimed to provide employees with hands-on experience and exposure to advanced techniques and technologies in the gas/air compressor industry. By sending staff members to Germany, StocklogCC demonstrated its dedication to enhancing the skill set of its workforce and fostering a culture of continuous learning.

Overall, StocklogCC ‘s efforts in job creation and skills development exemplify its role as a responsible corporate citizen dedicated to the growth and development of both its employees and the industry as a whole. By prioritizing talent development and investing in training initiatives, StocklogCC sets a positive example for businesses looking to make a tangible impact on job creation and skills advancement in their respective sectors.

Visit the StocklogCC website: https://stocklogcc.com/

The StocklogCC team.

Graduating ethical leaders

Wits Business School aims to equip leaders with the skills and competencies to drive change, generate opportunity and provide innovative solutions to global issues.

Service magazine speaks to the school’s director of executive education, Leoni Grobler.

Please share your career trajectory to this point.

I’ve worked in the higher education sector for almost 27 years. Before joining Wits Business School (WBS) as Director of Executive Education in 2021, I was appointed as CEO of Regenesys Business School. I’m a Certified Associate in Banking (CAIB SA), completed my MBA in 2014 and am currently registered for the Doctor of Management in Technology and Innovation at the Da Vinci Institute.

What is WBS’s vision and mission?

Vision. WBS will be a leading African business school embedded among the best business schools internationally.

Mission. At the heart of WBS is a mission to graduate agile and ethical leaders who will positively impact the world. We will achieve this through empowering education, relevant research and impactful public discourse. This is why we ensure that everything we do at the WBS is guided by three principles: critical thinking, innovation and sustainability.

How do you translate this mission at WBS?

All programmes offered at WBS are underpinned by the following graduate competencies and reinforce what we aim to achieve:

  • Entrepreneurial, innovative and creative in solving organisational and societal problems.
  • Drive sustainable solutions for society, our planet and business.
  • Lead with purpose, integrity and accountability.
  • Sensitive and personally responsive to the needs of society and their organisations as change agents for the common good.

Why choose WBS?

WBS has transformed the lives and careers of thousands of graduates and is one of the most recognised schools in Africa. Under the leadership of our head of school, Professor Maurice Radebe, significant strides have been made to improve the growth and transformation of the school. The enduring “Wits” brand, recognised internationally, continues to symbolise academic rigour, research excellence and thought leadership on the African continent.

Wits Business School, Director of Executive Education, Leoni Grobler.

What programmes does WBS Executive Education offer?

We offer both open enrolment and customised programmes targeted at senior executives, managers and new managers. Our insightful programmes are designed to address organisations’ immediate and future needs by empowering employees to drive change, manage and lead teams, and adopt innovative approaches to solving complex problems.

Our growing client base is a testament to a quality offering that impacts personal and organisational performance.

Please talk to us about the importance of lifelong learning.

How do we embrace ever-changing business trends and find comfort in the unknown? I believe everyone should be given a chance to secure a new career or explore opportunities to upskill themselves towards a better and brighter future.

Complacency is the biggest threat to professionals and their careers. The world is forcing us to be far more fluid in how we think, and nobody can afford to resist change. For this reason, we see lifelong learning as a critical focus area for those wanting to remain relevant and succeed in life.

Business leaders require specific skills and competencies which allow them to adapt to internal and external disruptions; therefore flexibility, agility and resilience are important skills which require continuous improvement.

We offer both open enrolment and customised programmes targeted at senior executives, managers and new managers. Our insightful programmes are designed to address organisations’ immediate and future needs by empowering employees to drive change, manage and lead teams, and adopt innovative approaches to solving complex problems.

What skills are required for the new world of work?

Thriving in the new world of work requires a blend of technical, interpersonal and adaptive skills. At WBS, we consider digital literacy, critical thinking, ethical judgment, flexibility, emotional intelligence, collaboration, leadership influence and sustainability as the key skills to be improved.

The Management Advancement Programme (MAP) for Future Change Leaders caters for managers and future leaders, equipping them to deal with the changing global environment.

WBS has positioned itself as a centre of discourse on a range of socio-economic issues facing Africa. Please expand.

Research is inextricably linked to nurturing critical thinkers and, in business, it’s an essential management skill needed to identify and solve problems. Our students learn to collect, analyse, organise and critically evaluate information. They also access, analyse and debate up-to-date research and real-life case studies as part of their rich experience at WBS. As a business school, we pursue new, high-impact, forward-thinking and relevant research that contributes locally and globally to knowledge and teaching about business, management and economics.

WBS seeks to have a meaningful and positive impact extending beyond the classroom. Under the Directorate of Development and Partnerships, the school hosts regular public events such as panel discussions, conferences and dialogues. The WBS Leadership Dialogue series features some of South Africa’s most influential business leaders who are invited to talk about their leadership lessons and philosophy for a public audience.

Please tell us about WBS’ Women in Leadership programme.

The number of women in executive positions globally remains disturbingly low. The Women in Leadership programme has been designed to address this issue by exploring the South African workplace paradigm and the delegate’s own identity and emotional intelligence to develop higher communication levels and leadership skills.

Besides an increased self-awareness regarding their attributes as a leader, our delegates enhance their leadership skills and learn how to apply new tools for effective workplace communication, negotiation and conflict resolution. Each delegate works on their personal leadership quest during the course using the skills and knowledge developed to design a personal brand and leadership plan.

How has this programme impacted women’s lives?

In December 2022, WBS and the Finance and Accounting Services Sector Education and Training Authority (FASSET) signed a three-year partnership agreement to transform the careers of black female leaders in the sector.

The customised Women in Leadership programme targets executive, middle and junior management level positions of FASSET-related qualifications/skills and those employed in various sectors including Post School Education and Training (PSET) institutions. Over 520 female delegates have graduated from the Women in Leadership programme.

What about companies wishing to change the narrative of executive gender imbalance?

I have some ideas that companies could potentially consider should they wish to change the narrative:

  • Promote gender-sensitive leadership development programmes tailored to specifically address women, focusing on barriers such as limited access to networks and mentorship. This type of programme creates a pipeline of qualified women ready to step into executive roles, challenging the narrative that women are less suited for leadership.
  • Highlight success stories of female leaders by showcasing women executives in the media, internal communication and public platforms. By celebrating the achievements of female leaders, companies can inspire others and demonstrate that women can thrive in executive roles.
  • Engage men as allies by educating male leaders and employees on gender issues and involve them in initiatives aimed at promoting gender balance.

Please share a message with women wishing to develop themselves personally and professionally.

Your personal and professional development is a testament to your resilience and unwavering commitment to growth. In every challenge lies an opportunity, in every setback a lesson. Embrace each experience as a stepping stone towards your greatness. Never underestimate the power of your voice, ideas and unique perspective. You can influence change, break barriers and lead with integrity.

As you continue to develop yourself, know that you are not alone. You are part of a global sisterhood of rising women, transforming the world with their intelligence, creativity and compassion. Draw strength from this collective energy and let it propel you forward. 

Find out more, visit Wits Business School online at https://www.wbs.ac.za/

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