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Good customer retention tactics translate to brand loyalty and profitability for SMEs

There is a good reason why the saying goes “first impressions last” and this is particularly important for small businesses. Once they’ve connected with a new customer, businesses should focus on offering high-quality delivery over the long-term.

It begins with a client’s first interaction with businesses or brands and continues throughout the lifetime of the relationship.

According to Tom Stuart, Chief Marketing Officer of SME lender, Lulalend, there are five practical ways in which businesses can improve customer retention: Managing expectations, ensuring top-of-mind awareness, good communication, implementing support measures, and putting in place a rewards program.

Stuart explains that top-of-mind awareness is a key metric in the development of sound retention strategies and will ultimately contribute to profitability potential. “Being top-of-mind isn’t only handy; it’s also necessary. When it comes to communicating with a potential customer, sales professionals have a 50% better probability of converting the opportunity when a brand has a high top-of-mind score. The more well-known the brand, the more likely the public will purchase their product or use their service.”

In the current economic climate, SMEs must build tactics that engage both potential and existing customers consistently and concurrently. “No matter how strong a relationship you’ve built up with a customer, don’t jeopardise the connection by diverting your attention to focus on the next prospect. Maintain meaningful connections with all customers, even after a sale has been made or a project has been completed,” says Stuart.

Managing expectations in a time where consumers can have goods and services delivered in a couple of hours with the click of a button can be a challenge. Checking that your sales collateral, website terms and conditions, customer service commitments and sales team are all on the same page is essential because this guides customers in terms of what they can expect in return for their hard earned spend.
Be honest when things go wrong and act quickly to get things right.

While there are many ways to keep your customers hooked on your business, it’s important to consider the techniques you use to strengthen those relationships. Long-term customers are almost always more profitable and buy more regularly than new ones.

Even if customers are not reaching out, businesses should be proactive in maintaining the relationship. In highlighting the third point to improve customer retention, Stuart says that entrepreneurs should consider using a communication calendar to manage client encounters and create upsell and cross-sell possibilities.

“It’s important to continually make your customers feel recognised and valued through regular and clear communication. It is simple to roll out promotional offers and proactive customer support solutions to stop them from disengaging – all you need is a database and carefully considered content.”

Customer services technology and Artificial Intelligence (AI) solutions abound and helps to make accurate customer service automated and sophisticated. It can also make the biggest difference in an SME’s continued success and overall profitability.

The final component to ensure customer retention lies in creating a client loyalty program. Long thought to be complicated and only possible for large consumer brands, it is possible for even the smallest businesses to offer rewards to individuals who have been supporting their brand. A Customer Relationship Management (CRM) system can assist in identifying a business’s most valuable clients and targeted incentives can go a long to making sure someone continues buying with a particular business.

“While there are many ways to keep your customers hooked on your business, it’s important to consider the techniques you use to strengthen those relationships. Long-term customers are almost always more profitable and buy more regularly than new ones.” concludes Stuart.

About Lulalend

Lulalend, South Africa’s first online provider of short-term business funding, provides a fast and transparent lending experience for SMMEs in South Africa. The company understands the funding challenges that local SMMEs face. Their products, driven by proprietary AI technology, are specifically designed to make it easier for small businesses to access vital working capital.

Their mission is to empower businesses and entrepreneurs across South Africa with the capital they need to grow, and they remain committed to helping SMMEs recover from the effects of Covid-19.

 For more information, visit www.lulalend.co.za

4 Ways to improve your business’s cashflow

Here’s a quick look at what this article will cover:
  1. Invoice quickly
  2. Offer various payment options
  3. Use software to manage your cashflow
  4. Review your operational expenses regularly
Invoice quickly

The faster you invoice your customers, the quicker you’ll get paid. Rather than waiting until the end of each month, send out your invoices as soon as you have rendered a service or delivered goods. Your customers will still have 7, 30, or 60 days (whatever your business terms may be) to pay, but you’ll save yourself valuable time right from the start. With Lulapay, you can invoice your customers & get paid immediately while still offering them payment terms. Find out more about Lulapay here.

If this doesn’t work, you can also send payment reminders to those “late-comers” or simply pick up the phone and call them.

Offer multiple payment options

By offering your customers various ways to pay, including online options such as accepting credit cards, debit cards, or mobile payments, the more likely they are to pay you faster. For example, making use of mobile payments can get you paid on the spot as soon as the job is done. There are plenty of ways of doing this by using services such as YOCO, Zapper, Snapscan, and even Masterpass.

Use software to manage your cashflow

Managing the cash flows in and out of your business can be challenging enough, but dealing with the additional accounting and tax work that comes with it is another task. Consider using a cloud-based accounting system such as Xero & Sage to make managing this easier. More advanced systems come with built-in plugins like project costing, quoting, and inventory management to help alleviate the burden of system administration and automate these processes for you – giving you valuable time to focus on growing your business.

Review your operational expense regularly

Managing your cashflow isn’t only about the money that comes in, it’s also important to reduce the cash going out of the business as much as possible. Take the time to review your expenses and see in which areas you can reduce your operational costs. Avoid spending money on things that aren’t necessary for your business and choose wisely which areas you want to focus on. Make sure you cut costs only where you can afford to and don’t cut back in areas that may harm your business.

Understanding your business’s cashflow will not only help you plan for future growth & development but will also give you great insights into your businesses’ current financial state and how cash is moving within your organisation.

For more information, visit www.lulalend.co.za


Let’s get together to Improve your Cash Flow with our friends at Lulalend. Their latest Business High Five guide is here: The SME Guide to Improving your Cash Flow.

Find out more and download the exclusive guide here.

The SME Guide to Improving your Cash Flow

Running your own business can be one of the most challenging and rewarding things you ever do. As big
supporters of SMEs, Lulalend is working with a few friends in the business to share some valuable
insights every business owner should know about accounting, customer relations, marketing, legal, HR, tech, and more.

It’s not formal advice, just some practical pointers on running a healthy business. Always make sure
you get the right advice for your situation. That said, whether you operate a courier service or run a
restaurant, we hope the Lulalend Business High Five series helps keep your business on the move and
making some ka-ching!


The SME Guide to Improving your Cash Flow

Useful insights to help you manage and improve your business’s cash flow and increase profits. 

In this guide, SMEs will benefit from insights on the following:
  • The Importance of a Cash Flow Strategy
  • Practical Tips on How to Manage your Cash Flow
  • Technology to Help Manage your Cash Flow in Real-time
  • Sustaining Your Cash Flow Improvements
  • Cash Flow Management Tools

Food security and the vital role of agriculture in the Northern Cape

Tending pecan nut trees.
Tending pecan nut trees. Credit: Bouwer Nursery

Although the bulk of agricultural activity occurs through large commercial enterprises, there are moves to broaden the sector’s reach and to diversify it. In 2019/20, 744 gardens were established by the provincial government to encourage households to produce their own food and to promote nutritious diets. Garden and poultry packs are regularly distributed to further encourage this trend and to support food security in communities where unemployment is high.

The Fetsa Tlala Food Production programme aims to put one-million hectares of fallow land under grain production. The Northern Cape Department of Agriculture, Environmental Affairs, Rural Development and Land Reform has support programmes for maize, wheat and vegetable farmers in the Frances Baard, Pixley Ka Seme and Namakwa districts.

Two-year mentoring and training programmes are available for young people interested in taking up farming. At the moment, 80 young graduates are employed on farms or in agro-processing firms and will develop skills in many aspects of the agricultural value chain which will stand them in good stead for a future in the sector.

A programme to empower black farmers supported six farmers in 2020. The Commercialisation of Black Producers Programme targets farming and agro-processing in the expectation that graduates will mentor young people and create employment.

The commercialisation of the goat project which was successfully extended to Namibia has now been further expanded to include Botswana. Small-scale farmers are being given access to market and further expansion is expected.

Long-term thinking underpins the adoption by the provincial government of the Northern Cape Climate Change Adaptation Response Strategy. This allows for a framework to tackle drought and other climate change issues.

Agricultural assets

Occupying 36-million hectares, the Northern Cape is the largest province in the country, almost a third of South Africa’s total land area. Although the province is a predominantly semi-arid region, agriculture is a major component of the economy of the regional economy and the province’s farmers contribute 6.8% to South African agriculture.

Agriculture contributes about R6.8-billion towards the Northern Cape’s provincial GDP of R96-billion. The agricultural sector also plays a vital role in the broader economy of the Northern Cape, employing as it does about 45 000 people. This represents about 16% of employment, a much higher figure than the national figure of 5.5%.

Agricultural development takes place along defined corridors within the province. In the Orange River Valley, especially at Upington, Kakamas and Keimoes, grapes and fruit are cultivated intensively. High-value horticultural products such as table grapes, sultanas and wine grapes, dates, nuts, cotton, fodder and cereal crops are grown along the Orange River.

Wheat, fruit, groundnuts, maize and cotton are grown in the Vaalharts Irrigation Scheme in the vicinity of Hartswater and Jan Kempdorp. The Vaalharts Irrigation Scheme is one of the biggest systems of its kind in the world. Ranging over more than 30 000ha, it has transformed a semi-desert zone into a productive area that sustains cotton, wheat, maize, lucerne, citrus, peanuts, fruit, grapes, olives and pecan nuts.

Vegetables and cereal crops are farmed at the confluence of the Vaal River and the Orange River in the vicinity of Douglas. Of the nearly 40-million 10kg bags of onions produced in South Africa (outside of linked production chains set up by supermarkets), about 10-million 10kg bags come from the Northern Cape.

Wool, mohair, karakul, Karoo lamb, venison, ostrich meat and leather are farmed throughout most of the province. The province is second only to the Eastern Cape in terms of the number of sheep farmed and it is the fourth-largest wool-producing province based on annual sale of producer lots. The Beefmaster abattoir in Kimberley is one of three abattoirs in South Africa to export frozen beef to China. The company processes and packages about 30 000 tons at the abattoir.

Niche markets

Rooibos has not yet made a big dent in the 200 000 tons of tea consumed by Japan every year, but sales grew 7% in 2018 and introducing a new variety to a country of tea aficionados is easier than tackling a nation of coffee drinkers. A total of 2 000 tons were shipped to Japan from South Africa in 2018.

Rooibos is competing in the “Healthy Tea” segment and a popular restaurant chain’s decision to use the tea as a complement to its pork bone broth has helped to promote the product. Brazil is being explored as a potential market.

Recent studies proving that rooibos tea increases antioxidant capacity in human blood are further proof of the beverage’s healthy qualities. The unique climate and soil of the western part of the province support this niche crop. About 6 000 tons of tea is exported to more than 30 countries and domestic consumption is about 8 000 tons. The South African Rooibos Council states that more than 5 000 people are employed in the rooibos industry.

Rooibos ready for export, Northern Cape
Rooibos export volumes are growing. Credit: Rooibos Council.

Another niche product of the Northern Cape is karakul pelt, which is a speciality of the Gordonia district of Upington. This exclusive product is distributed via the capital of Denmark and the Italian fashion capital of Milan. Copenhagen is the site of the two auctions of karakul pelts that are held annually, karakul being a speciality of the Upington district. Agri-company KLK is the only organisation that handles these pelts in South Africa. Glove-makers in Milan are among the international clients to whom farmers of the dorper sheep breed sell the wrinkle-free skins of their sheep, at good prices.

Horse-stud breeding provides yet another exclusive niche. This is a speciality of the area around Colesberg, where the cold evenings and warm days combine to drive out disease and promote strong growth. Among the studs are Henham and Southford, a 900 ha property near the Gariep Dam which once was home to the famous stallion ”Damask”.

Agro-processing

Compared to other types of manufacturing, agro-processing can be scaled up relatively quickly with good financial rewards. It can also be labour-intensive. As such, agro-processing is a key plank in the growth plans of the Northern Cape.

Work has already been done in providing manufacturing facilities for rooibos at Niewoudtville and investments have been made in fisheries and a new vineyard development for groups of people who previously had not had exposure to the grape and wine sector.

The Northern Cape Department of Agriculture, Environmental Affairs, Rural Development and Land Reform was behind the rooibos tea factory, which now trades as Bokkeveld Rooibos. The factory takes tea from 85 local farmers with the goal of helping to integrate these farmers into the agricultural and agro-processing business chain.

Two areas of interest to assist small-scale farmers are being explored with regard to hemp and crops that can produce liquor. The dry interior of the Northern Cape is suitable for the growing of Agave that provides the source material for tequila and there are several other opportunities. The rapidly changing legislative environment for hemp and marijuana holds potential in textiles and medicine.

Companies

KLK is based in Upington and does much more than karakul pelts. The company’s interests include 19 retail outlets, 12 petrol stations, four Build it franchises and a strong auction division.

KLK runs three abattoirs in Calvinia, Carnarvon and Upington that slaughter lamb and beef carcasses. SA Dorper manages the production and export of dorper skins and the production of cattle hides. GWK is another company with its headquarters in the Northern Cape, in this case the town of Douglas.

Senwes is one of the country’s biggest agri-companies and its Northern Cape area of operation is mostly around the Vaalharts irrigation area, which is close to its headquarters just over the provincial border in North West, at Klerksdorp. Storage and handling of grains and oilseeds are the speciality of Senwes.

OVK controls the large Gariep abattoir at Strydenburg, which has a daily capacity of 1300 sheep, 100 cattle and either 250 ostriches or 750 small game animals. OVK also has trade branches, vehicle dealerships, a finance division and manufacturing facilities for maize meal and wheat meal. Kaap Agri, a Western Cape company, has a significant presence in the Northern Cape and Namibia.

Coca-Cola Beverages South Africa – taking water management to another level

Nhlanhla Yende, Regional Manufacturing Manager for CCBSA Coastal Region
Nhlanhla Yende

Nhlanhla Yende started his career in 1999 as a metrologist, specialising in fluid flow for air, water and hydrocarbons at the National Metrology Institute of South Africa. He has over 16 years’ experience in Fast Moving Consumer Goods, one of which was spent at Mercedes-Benz working as a Quality Engineer and the balance at CCBSA where he held numerous operational roles in Manufacturing. He is currently responsible for four plants, in Durban, Port Elizabeth and Elgin.


What is the extent of the CCBSA footprint in the Coastal Region?

We have a total of 656 employees in the four manufacturing sites. From these sites, we service KwaZulu-Natal and the Eastern Cape, and in the Western Cape we supply all Appletiser products and Coca-Cola products in cans packages.

What are the principles of CCBSA’s water policy?

The CCBSA water strategy is made of these pillars: To optimise the use of water within our operations by implementing industry best practices. To achieve a water balance – make the same amount of water used to make our beverages available to the communities in which we operate and to leverage our system expertise and partnerships to enhance and support local governments’ capabilities in our markets.

Please explain your water protection plans.

We have water recovery processes in our production facilities, which allows us to reuse water for non-production related activities, like cleaning. We also have been investing in rainwater harvesting and groundwater initiatives to diversify our sources. To this end, we have two sites which are using at least 10% to 15% of their total water from these alternative sources.

What steps are being taken in the Eastern Cape to reduce water usage?

We have two boreholes in our Port Elizabeth plant, which is helping us to reduce our dependency on surface water. The plant is constantly monitoring the ratio of water used in the production processes for each litre of product to ensure we can eliminate waste. We reuse the water from the production process for sanitation.

Do you treat wastewater?

We constantly monitor the effluent water to ensure we do not cause harm to the environment. In instances where we find that the pH value of the effluent is high, we treat it. We also monitor the levels of dissolved oxygen.

Are there CCBSA water access projects in communities in need?

Yes, through an initiative driven by our Public Affairs, Communications and Sustainability team, there are a total of seven groundwater harvesting projects on the go. Five of those projects have been completed and handed over to the communities. Two of the five completed projects are in the Eastern Cape, in Ngcobo and Queenstown.

Coca-Cola Beverages South Africa

Bayworld and Happy Valley redevelopment hold key to economic rejuvenation of Bay

The Bayworld and Happy Valley redevelopment is a megaproject for the Eastern Cape and seeks to transform 55 ha of under-utilised land spatially, socially and economically into an inclusive, new heart for Nelson Mandela Bay.

The goal of the programme is to enable multi-generational, multi-cultural and mixed-income group usages. The mission is to create a spectacular, iconic place that is the headquarters of the Nelson Mandela Bay eco-tourism and edutainment experience, rooted in the heritage and cultures of the Eastern Cape to drive conservation and economic development.

The Bayworld and Happy Valley programme focuses on the national imperatives of job creation and economic development while ensuring psycho-social development, conservation and education for the Eastern Cape. This is to be achieved by activating the potential of its unique biodiversity and intangible heritage to leverage the tourism industry.

The objectives of the Bayworld and Happy Valley programme are to:
  • Unlock the green, built and cultural heritage of the Eastern Cape.
  • Package the wealth of tourism offerings of the province and provide access to them through a digital experience of each and follow up with real in-person experiences.
  • Conserve the threatened biodiversity treasures of the region, both in the ocean and on land.
  • Drive an education, knowledge dissemination and research programme that will stimulate minds across the Eastern Cape, South Africa and abroad.
  • Enable social cohesion through access to the experience by multi-age, multi-cultural and multi-economic groups from the Bay and the Eastern Cape.

The Bayworld and Happy Valley programme consists of 13 catalytic capital projects that cut across the heritage, science, environmental, conservation, tourism, educational, industrial, recreational and housing sectors.

This project utilises the Quadruple Helix model and aims to deliver:
  • A conservative R2.2-billion of investment.
  • Potentially 4 239 temporary jobs during the construction phase.
  • Potentially 806 permanent job opportunities during the operational phase.
  • A potential contribution to GDP of R1.5-billion per annum.
For more information, visit https://www.mbda.co.za/

Mandela Bay Development Agency logo

Local roads contractor awarded Zimele loan

With a little help from Zimele, small civils and road construction company based in Alldays, Mmamoruanare Construction Projects, has seen its fortunes soar over the past year.

Director, Peter Sello Kobe, founded the company in 2010 when he began to explore the world of construction and to pursue his passion. He then applied for a SMME Development Programme through
Hillary Construction (Pty) Ltd, which assisted with sub-contracts in various major projects.

Last year, the company was awarded a three-year contract for the repair and maintenance of both the D2692 and R521 roads that connect Alldays to Musina. The supplier, who had previously been providing
construction services on an ad-hoc basis to contractors at Venetia Mine, has now successfully completed all projects on schedule and according to agreed quality standards, which has – in turn – earned him a
36-month contract.

In contributing to local employment, the supplier has provided full-time employment opportunities to 24 people from our local communities. Mmamoruanare Construction also received financial support in a form of a soft loan in order to assist with buying a brand new vehicle, machinery such as concrete mixer, concrete cutter, a double drum roller and a rollmac trailer.

In commenting about what the loan means for him, Kobe said, “I am incredibly relieved because I will no longer have to spend a lot of money on hiring equipment and machines. Now that I have my own assets, I am able to save some money – all thanks to Venetia Mine”.

Kobe continues to receive mentorship through the De Beers Supplier Development programme, which enables him to manage his business efficiently and sustainably.

Investment in, and creative solutions needed at Cape Town Harbour

The Port of Cape Town (Credit: Transnet National Ports Authority)

The status of South Africa’s port terminals is an obstacle to economic recovery during the Covid-19 pandemic. Vinpro therefore welcomes President Ramaphosa’s announcement that the national ports authority will become an independent affiliate of Transnet.

This would entail a clear separation between the roles of the infrastructure owner, the Transnet National Ports Authority, the terminal’s management and Transnet’s Port Terminals. It means that all the entities will now operate more independently and more efficiently, with the added advantage that the private sector can work together and join hands with government to put this vision into practice.

“We are especially optimistic that the revenue that will be generated would be utilised to reinvest in the port infrastructure, the replacement of old equipment and the renewal and expansion of the ports, as well as working capital,” says Vinpro MD Rico Basson.

The Cape Town port is of strategic importance to the wine industry and is one of the busiest international shipping routes. South African wine exports represent almost half of its total production and amounted to 330.2 million litres in the year ended 28 February 2021, representing a 6% growth in volume year on year. Of these exports, 41% are packaged wine and 59% bulk wine. The United Kingdom, Germany, the Netherlands, the USA and Sweden are the top 5 markets for South African wine, with a total export value of approximately R9-billion, the second highest of any SA agricultural product.

“However, the wine industry is still experiencing various operational challenges at the Cape Town port – not only with exports, but also the import and unloading of packaging materials such as wine bottles for the current season. We cannot afford any delay as it would have a ripple effect on the distribution of the 2021 harvest, as well as the export of wine, which especially has to be prioritised now during the Northern Hemisphere’s summer months.”

A lack of equipment and manpower, delays due to bad weather, congestion as a result of inefficiencies and the fact that container vessels are passing the port as it is not functioning optimally are some of the strategic challenges that the South African wine industry is currently experiencing in terms of exports.

Vinpro actively collaborates with other agricultural industries and representative bodies such as AgriSA and Agbiz, and continuously engages with the Ministers of Agriculture, Transport and Public Enterprises, the Western Cape government as well as the management of Transnet regarding the problems with the import and export of wine and other agricultural products.

“For the wine industry to recover and grow, it is important in the short term that operational activities at the port should remain as optimal and efficient as possible. Structures should therefore be implemented and maintained to ensure that these activities run smoothly. In the long term, we would like to see effective investment in new equipment, as well as the renewal and expansion of our port. An effective and fully operational port is essential to grow the economy of the country and create new jobs. ”

The UFS expands learning opportunities for public servants through NSG agreement

Prof Philippe Burger (Vice Dean in the Faculty of Economic and Management Sciences, UFS) and Mr Busani Ncgaweni (Principal, NSG)

The University of the Free State Business School has been appointed as a service provider to the National School of Government (NSG) to provide education, training and development programmes to the public sector for a period of five years.

The UFS was one of ten South African Higher Education Institutions (HEIs) selected to perform the functions, the objective of which is to expand the skills base of the public sector in line with government’s commitment to create a capable, ethical and developmental public service.

Prof Philippe Burger, Vice Dean (Strategic Projects) in the Faculty of Economic and Management Sciences joined Mr. Busani Ncgaweni, Principal of the National School of Government and senior executives of ten HEIs at the signing ceremony in Pretoria on 3 June 2021 to seal the partnership with the UFS and the NSG.

“The University of the Free State, and in particular the UFS Business School, takes pride in establishing a partnership with the National School of Government (NSG),” says Prof Burger. The aim of this partnership is the professionalisation of the civil service through a number of activities. These include the UFS presenting Short Learning Programmes that will assist NSG in its aim to create a capable state in line with the objectives of the National Development Plan.

Prof Philippe Burger at the NSG signing ceremony in Pretoria, 3 June 2021.

A call for partnership with Higher Education Institutions (HEIs) was issued in 2020 by the NSG through an open bid process, followed by the successful selection of ten institutions that met the criteria to perform the education, training and development functions. The institutions will be appointed from time-to-time for specific projects.

The UFS joins Fort Hare University, Nelson Mandela University, University of Pretoria, Tshwane University of Technology, University of Johannesburg, Rhodes Business School, Durban University of technology, Stellenbosch University and North West University to partner with the NSG.

The partnership will make public servants and employees of all organs of state eligible to enroll for programmes on a cost recovery basis. The partnership will allow for the expansion of the scope of professional development for public sector employees and leaders, and in some cases help participants with the recognition of prior learning whilst also opening opportunities for further study in relevant fields.

Some of the key deliverables of the partnership will be the development and review of curriculum in various areas related to public sector performance and development, quality assurance and joint certification of programmes. The partnership will also entail the co-development and delivery of NSG programmes and undertaking research projects with the NSG as well as the provision of coaching and mentoring services to various levels of public sector officials.

Far-UVC breakthrough for COVID-19 sanitation lighting gets CSIR certification

FAR UVC Africa has announced that it has received certification from the CSIR (Council for Scientific and Industrial Research) for its ground breaking Far-UVC sanitation lighting technology system, to destroy Corona Virus.

Due to the nature of Covid-19, it has proven difficult to manage the spread of the virus in South Africa, and some of the most effective counter-measures are to sanitise, wear masks and socially distance where COVID cases are found.

“Our technology offers a one-of-a-kind real time air and surface sanitation solution. No other product is able to effectively kill SARS-Cov-2 and all other pathogens and bacteria, in the air and on surfaces of occupied spaces with the speed and effectiveness of Far-UVC. Far-UVC light, unlike UV-C light, does not penetrate the skin or eyes, making it 100% safe for humans and animals alike.” says Conrad Kullmann, Managing Director of FAR UVC Africa.

Far-UVC is a technological breakthrough product that causes a physical distraction of viral, bacterial, and fungal cells in a matter of seconds. It is the first of its kind to provide practical and effective countermeasures that are animal and human safe to fight off infectious diseases and pathogens in occupied spaces.

Designed and assembled in South Africa, for the South African market, Far-UVC uses an imported built-in technology that has been used for many years by the healthcare industry to destroy superbugs in hospitals.

Adds Kullmann, “We are determined to help curb the spread of the CoronaVirus by distributing the Far-UVC lighting technology and finding ways to provide a ‘safe zone’ in public and private spaces where the South African public cannot avoid going.”

This technology offers a low maintenance long term sanitisation solution for business and intimate or enclosed public spaces including hospitals, health care centres and healthcare transportation as well as the transportation industry as a whole.

“We cannot deny that Covid-19 has caused tremendous strain and pressure on the healthcare and transportation industry because it is not always possible to socially distance in medical centres, inside healthcare vehicles, buses, taxis and trains; and the amount of ventilation available is not always sufficient to exterminate viruses, and airborne viruses still continue to be spread,” says Kullmann.

Far-UVC lighting provides a safe and effective alternative solution to mitigate virus transmission in such settings.

“By using Far-UVC light sanitising technology, it’s possible to disinfect the whole body within eight seconds. while providing everyone with the peace of mind, of knowing that they are safe and protected,” concludes Kullmann.

FAR UVC Africa provides a finance plan for retailers and business owners who are interested in turning their places of business into a Covid-19 safe zone.

To learn more about FAR UVC Africa, please visit the company website: www.faruvcafrica.com